Frequently Asked Questions
Everything you need to know about shopping with Rania Zara Studio.
What is the standard delivery time for orders?
For ready-to-wear collections, delivery typically takes 5-7 business days. For luxury pret and bridal wear, delivery can take 4-8 weeks depending on the level of customization required.
Do you offer international shipping?
Yes, Rania Zara Studio ships worldwide. Shipping costs and delivery timelines vary based on your location and will be calculated at checkout.
Can I request custom measurements for my outfit?
We offer bespoke tailoring for selected collections. You can provide your specific measurements in the 'Order Notes' section or contact our styling team for professional guidance.
What is your return and exchange policy?
We accept returns on standard-sized items within 14 days of receipt, provided they are unworn and have tags attached. Please note that customized or made-to-order pieces are non-refundable.
How can I track the status of my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your shipment.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.